Returns & Exchange – The Leather Grow

We take pride in offering trendy, innovative, and flawless products. If an item doesn’t meet your expectations or fit properly, you have 30 days from the delivery date to initiate a return or exchange.

Return Conditions

Product Condition

The product must be unworn, in its original condition, and have all tags intact.

Damage Reports

Report any defects or damages with photo proof within 3 days of receiving the item.

Return Process

Free Return Shipping

We provide free return and exchange labels to ensure a hassle-free experience for our USA customers. Simply contact our support team to initiate the return process.

Customer Support

Fitting Assistance

Our fitting experts are available to assist you. You can contact them through our website chat or by emailing customer support.

Returns & Exchange FAQ

What is the return shipping fee?

We provide free return and exchange labels to ensure a hassle-free experience for our USA customers.

Who can I contact for guidance on finding the perfect fit?

Our fitting experts are available to assist you. You can contact them through our website chat or by emailing customer support.

Will I be notified once my return, exchange, or store credit is processed?

Yes, you will receive an email notification once your return, exchange, or store credit has been processed.

What if I found the color slightly different in the received item?

The colours of the original product may slightly vary from what you see on your screen due to photographic lighting and difference screen calibrations.

How long does the return process take?

Once we receive your returned item, we process refunds and exchanges within 3-5 business days. You’ll receive email confirmation once processing is complete.

Can I exchange for a different size or color?

Yes! We offer free exchanges for different sizes or colors, subject to availability. Contact our support team to arrange your exchange.

Our customer support team is here to help you with any concerns or questions about returns and exchanges.